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Jeanneau Issues Rare Recall for Sun Odyssey Models

Jeanneau has recently issued a rare safety information notice for several of their popular Sun Odyssey models, including the Sun Odyssey 410, Sun Odyssey 440, and Sun Odyssey 490. Here’s what you need to know about the recall, how to determine if your boat is affected, and the steps you should take next. 


How to Determine if Your Boat is Affected

To know if the recall is relevant to you, you must answer "yes" to each of the following questions.

  1. Is my boat model one of the following: Sun Odyssey 410, Sun Odyssey 440, Sun Odyssey 490?

  2. Was my boat manufactured in one of the following years: 2020, 2021, 2022?

  3. Is my boat fitted with a Sleipner-Sidepower retractable bow thruster? If the answer to all these questions is positive, you should stop using your boat immediately and contact your dealer to carry out the necessary reinforcement as soon as possible. Jeanneau has provided detailed information on their website about the affected hull numbers and models. You can find this information [here] This recall notice was issued due to a symptom of water seepage through the Sleipner retractable bow thruster hull flange area, this is due to the pressure of the bow thrusters operation and has apparently caused an unexpected GRP damage that might eventually cause water ingress. The solution according to Jeanneau would be to reinforce the supposed weak retractable bow thruster GRP flange under approved professional service providers and to cease boat usage until then in addition to the recommendation of keeping the bow thruster retracted and regularly inspected during this time.

Can You Continue Sailing Your Boat?

If your boat is one of the recalled models, you may be wondering if it’s safe to continue sailing. Jeanneau advises against using the boat until the necessary repairs or inspections have been completed. Safety should be your top priority, so it’s crucial to address any potential issues promptly.

Who to Contact for RepairsFor any questions or to schedule repairs, you should contact Jeanneau directly. They have a dedicated contact page where you can reach out for support: [Jeanneau Contact]. Jeanneau’s customer service team will guide you through the steps needed to resolve the recall issues.

 

The Importance of Building a Boat Profile on BoatClick

In the boating industry, recalls are a rare event, which makes staying informed even more critical. Building a boat profile on BoatClick is an effective way to ensure you receive timely updates about recalls and other important information. Here’s why it’s essential:

  • Timely Notifications: As evidenced by this recent recall, BoatClick users received notifications as soon as the recall was announced, ensuring they are promptly informed.

  • Access to Resources: The platform provides easy access to spare parts, systems, and other essential information.

  • Community Support: Connect with other boat owners and share experiences and solutions.


How to Build a Boat Profile on BoatClickCreating a boat profile on BoatClick is straightforward. Follow these steps:

  1. Visit BoatClick : Go to [BoatClick]

  2. Register or Log In: If you don’t have an account, register by providing your basic details. If you already have an account, log in

  3. Create Your Boat Profile: Navigate to the boat profile section and enter your boat’s details, including the model and hull number

  4. Stay Updated: Ensure your contact information is accurate so you can receive timely updates. 


To finalize the event

Recalls in the boating industry are rare, which underscores the importance of staying informed about your vessel’s status. By building a boat profile on BoatClick, you ensure that you’re always up-to-date with the latest information and have access to the resources you need to keep your vessel in top condition.

BoatClick users have already received notifications about this recall, highlighting the platform’s effectiveness in keeping boat owners informed and prepared.

Please note, this article provides general information and does not replace the simple and correct step of consulting with the dealer who sold you the boat or with one of Jeanneau's dealers. For specific advice, visit the Jeanneau contact page [here].

 

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Unknown member
Jun 30

You are a bit late boat-click... This information was passed on by Jeanneau one year ago to their owners and it was handled in summer 23.

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